Manhattan Chairs tries to provide you with a great product at the lowest possible cost to you. Our shipping fees are at lowest rates possible, ensuring fast and affordable service to you.
Products ship via freight carriers throughout the U.S. and Canada. The Manufacturing – shipping process varies as stated on each individual item. Expedited shipping options are available at times upon request. Transit time depends on the location and product you chose. In case your order is needed at an earlier date, contact us and we will try to hasten things for you. We will inform you of any additional charges, if applicable. Please notify us of any special delivery instructions.
Ship dates, delivery dates, and carrier information are subject to to change.
Delivery dates are not guaranteed. If a delivery is disputed, the customer will be responsible for any charges that apply.
All shipping dates on invoices are estimated times and orders should be expected at earlier or later dates. Tracking information will be forwarded to you after your order ships. You will not be notified prior to delivery and should expect your order at allotted times.
Orders ship from DOCK TO DOCK via freight carriers. Freight drivers do not help you unload. They do not operate like UPS Ground that place the package inside the front door. Drivers do not help or assist, unless the customer pays extra for lift gate services; normally an additional $100-$200.00 (depending on freight carrier). If a customer needs Inside Delivery, that is an additional $200-$500.
will be subject to additional chargers.
You will be automatically charged for any add-on additional requests made upon the receipt of your order. Such as a lift gate or inside delivery.A redelivery charge is applied if the carrier attempted delivery between the hours of 8:00 am – 6:00 pm without customer present.
It is the customer's responsibility to inspect the merchandise at the time of delivery. Do not sign the bill of lading before you are sure the items arrived in good condition. In the event that you find the products damaged or defective, make all notations on the bill of lading and take necessary photos before driver leaves. Our company must be notified of damaged goods within 48 hours in order for us to pursue a claim on your behalf. RETAIN ORIGINAL PACKAGING and a call tag will be issued to you. Merchandise will be picked up, or an exchange issued. Once the delivery receipt is signed as "Shipment Received in Good Order" or without any note of damages, no claim will be valid or honored. If driver was not willing to wait, you must mark the receipt saying "Driver not willing to wait. Possible damage." Do not return any item to the manufacturer without prior written authorization; otherwise it will not be processed.
If the shipping address is changed at time of delivery additional charges should be expected, that is even if the new address is in close proximity to the original shipping address.
Call Before Delivery: All orders requesting a call before delivery are subject to a $75.00 charge.
Availability of Stock: Manhattan Chairs does not guarantee availability of items shown on the website. Certain products may be discontinued at manufacturer's discretion without notice.